Open to engineering manager roles

Aayush Sarva

I lead backend, platform and developer tooling teams.

For nearly three years I ran the platform team at Atlan, which provisions, upgrades and operates 750+ customer tenants across clouds. Before that I built and led messaging teams at Plivo. I like the unglamorous work that makes other engineers faster: on-call that doesn't burn people out, onboarding that takes days instead of weeks, and releases nobody has to babysit.

Aayush Sarva
750+tenants run on the platform
<2 hto onboard a tenant was 24 h+
<15 minto mitigate incidents was 3 h+
<3 hto restore a tenant was 10 h+

Experience

Full résumé (PDF)

Ten years in backend, from owning one service to running the platform 750+ customer tenants depend on. Promoted from engineer to engineering manager at Plivo, then returned to Atlan to lead Platform Engineering.

  1. Oct 2023 – Jun 2026

    Engineering Manager, Platform · Atlan

    Led a platform team of up to 10 engineers. We owned three things: multi-cloud tenant orchestration and release management for 750+ tenants and 250+ internal users, a terabyte-scale observability stack, and incident response for the platform. I owned hiring, performance, architecture decisions and the roadmap.

    • Made tenant onboarding dependable. Weekly success rate from 70% to ~100%, and time to onboard from 24+ hours to under 2.
    • Built incident management from scratch. Set up on-call and its tooling, then moved the team to AI-native incident response. Mitigation time fell from 3+ hours to under 15 minutes.
    • Raised the reliability bar. Led the push to 99.99% platform availability and made tenant backup and restore more resilient, cutting recovery from 10+ hours to under 3.
    • Ran observability for less. Took the stack to 99.9% availability while cutting its cost by ~15%.
  2. Nov 2019 – Sep 2023

    Engineer to Engineering Manager, Messaging · Plivo

    Joined the SMS platform as an engineer and was promoted twice in three years, to lead the team I'd been building with.

    1. Engineering Manager 2023

      Decoupled observability from vendors with OpenTelemetry, eliminating a multi-week migration effort across teams. Rebuilt technical onboarding, taking new-hire ramp-up from 4+ weeks to under 2. Recognised internally for unified onboarding and a better on-call experience.

    2. Software Engineer III 2021–22

      Improved p99 latency by up to 10× through query batching, better indexes, caching and finer-grained observability. Cut cloud spend by ~6%, thousands of dollars a month, with tuned autoscaling, batched SQS calls and Graviton. Turned the work into three conference talks.

    3. Software Engineer II 2019–21

      Designed and shipped dynamic SMS routing: delivery up 3%, margins up 13%, and 20+ hours a week of manual carrier-quality ranking automated away.

  3. Jun 2016 – Oct 2019

    Senior Software Engineer, Collect · Atlan

    Owned the customer-facing data export service end to end. Cut export time from 5+ hours to under 1, added filters, emailed archives and multiple file formats, and shipped Google Sheets and Zapier integrations. Built sub-second search and analytics on Elasticsearch.

Talks

Hiring an engineering manager for a platform or developer tooling team?

I'm talking to teams now. Email is the fastest way to reach me.